- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Brought my 2011 Volvo sedan into here for 4 new tires. Nice people here - I am glad I live nearby
Hard to beat a place this friendly and professional. We recently got a car after moving to the area, and we weren't sure where to take it for regular service. As soon as I called to make an appointment, I knew we were going to stick with Advance Tire. They don't rush you off the phone, they answer questions and provide helpful advice. I dropped the car off for an oil-change and headlight-replacement appointment this morning. Just before I dropped it off, I misjudged a turn and jumped a curb, popping the passenger-side bumper out a bit. When I picked the car up -- the crew at Advance finished less than an hour later -- I told them what happened and asked if they might have advice on how I could fix it. The owner came out to my car in the rain and popped it back into place. To be clear, the bumper was entirely my mistake, I just wanted to make sure I had a good idea of what I was getting into before trying to fix it on my own or take it to a body shop. But the folks at Advance insisted on helping out. It's a little thing, but that kind of care goes a long way towards earning trust. We'll definitely be back -- hopefully just for routine maintenance!