At Advance Tire Company, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Advance Tire Company to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Advance Tire Company:
Brought my 2011 Volvo sedan into here for 4 new tires. Nice people here - I am glad I live nearby
Nathan M
Hard to beat a place this friendly and professional. We recently got a car after moving to the area, and we weren't sure where to take it for regular service. As soon as I called to make an appointment, I knew we were going to stick with Advance Tire. They don't rush you off the phone, they answer questions and provide helpful advice. I dropped the car off for an oil-change and headlight-replacement appointment this morning. Just before I dropped it off, I misjudged a turn and jumped a curb, popping the passenger-side bumper out a bit. When I picked the car up -- the crew at Advance finished less than an hour later -- I told them what happened and asked if they might have advice on how I could fix it. The owner came out to my car in the rain and popped it back into place. To be clear, the bumper was entirely my mistake, I just wanted to make sure I had a good idea of what I was getting into before trying to fix it on my own or take it to a body shop. But the folks at Advance insisted on helping out. It's a little thing, but that kind of care goes a long way towards earning trust. We'll definitely be back -- hopefully just for routine maintenance!
Charles Pletcher
Great tire replacement service at this shop. Came in around 8am and Rick was able to put on a new set of tires and do state inspection the same morning! He also talked through the different tire options they provided, and clearly laid out the pricing for the options before the service was done.
Sean
I never thought inspections and auto work could be so successful, satisfying, and yes, even enjoyable. Rick, Nate and the Advance crew treat their clients like family and they do great work. Always a pleasure doing business with them. My 10 year old car feels the same way. Thank you Advance team!
debi dunkless
Love these folks, they're unfailingly helpful, kind, respectful, and reasonably priced.
Ashley Brown
Great service and the employees were incredibly kind and helpful!! Would recommend to anyone
Anna McMinn
Rick fit me in when I had a flat tire within 15 minutes of me calling. He was kind, courteous, and even though he could've charged me whatever he wanted, his pricing was fair.
Balaji Jothishankar
They could not be more accommodating and kind! They go above and beyond!
Hope Shepherd
They did me a solid when I had a huge gash in my tire. The owner and the folks who work there are very nice folks. Go to Advance!
Nancy Kates
Super quick and great staff
Waqar Ali
So impressed with not only the service but also the empathy from the guys at advance tire company. My family was all loaded up for a road trip that we needed to embark on only hours from when we got an irreparable flat tire. Despite a completely full docket, they squeezed us into their schedule and got us all set up to hit the road with no delay. A+++ for convenience
Ross Federman
Run by the absolute nicest people! I had a wonderful experience here, I called same day to get a tire rotation and oil change and they were able to accommodate. They were amazing and finished way ahead of anticipated wait time. Everyone I talked with or dealt with was just so kind. I would highly recommend!
Gabrielle K.
Professional, quick to respond, and helpful communications. After a stressful long experience getting towed for a flat tire to here when closed at night, it was so refreshing in the morning to communicate with a couple helpful people including the owner Rick. They got not just my flat but other tires and a sensor fixed up within a few hours. The 5% military discount was appreciated too!
Amy
Great service, came as a walk in and they patched tire within 30 minutes. Reasonable price.
David Toniatti
They quickly and conveniently took care of my Audi. Staff is very friendly as well!
Eric Waters
Got the MA inspection done here. They were friendly and efficient!
Karen Lostritto
Great place! They took care of my while I was in college. Very affordable and quick every time!
aliyah collins
If you need mechanics you can trust, go here! They saved me today, for 1/3 the price of other quotes I got. ??
Kelley Mowers
Awesome experience. Had a nail in my tire in a weird place. They were able to plug it. Service was very polite, transparent and very fast. Would highly recommend.
sam cooney
Was very pleased with the service I received at Advance tires in Boston . Highly recommend
Lorna Duranti
Advance Tire is fantastic. My son got a flat tire coming off the Mass Pike exit in Cambridge and we towed the car a couple of miles to Advance Tire. They took the car right in and quickly assessed the situation and got us back on the road for a very fair price. Worked directly with the owner Rick, who was super helpful and friendly. It's been quite a while since I've experienced this high level of customer service. 6 out of 5 stars overall. We'll be back here for our next tire service.
David Schuler
Always a great experience here. Staff is very friendly and communicate in a honest and pressure free way about the options for my car.
Kristopher Fitzgerald
Needed a tire for company van pretty common a transit. Got right in after 3 jobs were completed. Got it mounted, balanced placed on . For fair price great service and offered to check other tires for issues for free
Josh Raposo
I went there for a state safety inspections they have walk in. They were super fast , efficient. Great service. Hard to find a spot to park your car around the location due to the central spot at Kendall
Andrea Carenini
Advance Tire is incredible - honest, super friendly, fair prices. I started coming when I worked close by, now I drive 20 minutes to come in because I know i will be treated the right way. Rick and the team are fantastic. I have used Advance Tire for tire, breaks and general engine issues.
c Adams
In Cambridge they are the best with Tires, Brakes, ETC. Really nice people and friendly. Rick Hank Elias DJ Neil and company. They are the best!!!!
CHRISTOPHER MOTA
Everyone at this shop is so welcoming and helpful. They recognize you when you come back and are always fair in their prices and recommendations!
Brynne Nagy
Amazing customer service
Kavita Venkataramani
The guys are super nice, sweet, and funny! They were so helpful and nice when it came to my tires. My tire had a nail in it and they were able to fix it in a timely manner. It wasn't too expensive either.
Karli Tumbleson
The owner was so kind and he helped me quickly with flat tire. Price is not too low and not too high, it's just right. I could wait with coffee at warm place. I strongly recommend this shop:)
Chieko Oka
Highly recommend! These guys are super nice and excellent at what they do. I came in after not actually getting help at another place. They got me in and out in about 40 minutes for a fire patch. I will be going back.
Sarah Hlubik
Enjoy the free coffee and let's these guys work ?????
Boston Rich
Rick is the nicest guy. They worked fast. Honestly they made my week.
Diana C
Spent more than I expected but it was quick and the employees were friendly.
Mauris Nnamani
The friendliest car repair place I've ever been to.
Kate Sutcliffe
I am 70yrs old and I ,and all my family go to Advance Tire,we buy all are tires there,and now all our inspection stickers.Rick is a fantastic person to work with.Honest people.They go out of there way to please.
George Thomas
Came here after switching my registration from out of state. The mechanic who completed the state inspection for my jeep also mounted my front license plate without any prompting at all. I'm sure it took very little time, but sir, if you're reading this, you have no idea how much you blessed me with a few extra moments. I have arthritis in both hands and reduced fine motor control in my fingers. I was dreading struggling through the installation and being sore afterward, so I left everything in the passenger seat to take care of later. When I realized he installed it for me, it made my day - perhaps my month! I wish I had noticed before I drove off so I could have thanked him.
Liz Solera
I come here for all routine maintenance. Flat tire? These are your guys. Oil/filter change? Same. I've been here for major routine service as well, never had a bad experience. Since I bought a replacement set of tires they do free rotations for life. Everyone's always polite, even when I lose track of the tire lock adapter and they have to wait a bit while I frantically dig it out of the trunk.
Joseph Brassard
Had a great experience had my car in there this morning for tires. The Owner Rick And his crew are very knowledgeable and professional. They explain everything in a matter that I could understand like I said I had a great experience I would recommend them to anybody.
Jack Schievink
Polite and fast service for State Inspection
Brandon Hills
Rick and his team at Advance Tire are wonderful to work with. They are always able to take the time and walk you through any questions and explain the whole process of repairs and work. They even steered us away from unnecessary repairs that the dealership was trying to press on us. Please go right to Advance Tire and get them to evaluate your car needs- you will get great service and communication, a quick turnaround, and, most importantly, great pricing and peace of mind. Advance Tire is a gem!
Michael Piekny
Got my state inspection done here. Quick and friendly service!
Nick
I got tires here. They were polite and gave me a good price on the tires.
Jason Graham
Needed new tires after a blowout on the highway. Hank fit in me the same day and within 20 minutes, I had new tires at a reasonable price. Everyone I spoke to was incredibly kind and helpful. I will absolutely bring my business back and highly recommend!
Katherine Brown
Don't let the name fool you. While they are great with tires, they are champions at everything else. Rick and the team provides unmatched customer service, transparency, urgency, and communication. Now twice I have called in with car issues that needed urgent attention and the team was able to resolve each quickly and without delay. They will now be my first call on everything with my car.
David Stauffer
Rick and his team are fantastic. I came to Advance Tire for a battery replacement and they made the simple experience such a pleasant one. At a recent oil change at my dealership, they offered some suspect recommendations for service. I got a second opinion from Rick's team before acting and I'm so glad I did. I will be coming here for any future oil change, rotation or service needs. I recommend Advance Tire to local friends and family now, as well.
Megan Madison
The professionalism and courtesy is unmatched there!
John Pratt
Fast, accurate and courteous.
David Cohen (SpeedSkaterBoston)
Always feel like I am in competent hands. Rick the general manager is always available for quick service and advice.
Priyank Jain
Friendly place with good tire prices and service. It's the only place I buy tires from anymore. Waiting for your car at the cafe right across the street sure beats the usual sitting around in a dingy waiting area at the typical national tire store.They recognize their repeat customers and always comment on their appreciation for returning for new service.
Frank Ca va
I had a chipped rim from hitting a curb and took it to Rick and the gang and they were great. Fortunately it was cosmetic, but he declined to fleece me for a new rim. So I gave him some more business and did the brakes and rotors. It's good to have a trustworthy rim and tire guy.
Jonathan Paras
Great shop! Very professional with excellent communication. They were able to quickly replace two tires on my car when I had a bad puncture. Nice lobby and very polite, friendly staff.
Patrick Moore
Quick and friendly service when I got a flat on my way to work, I was able to bring it right in and they helped me out right away. Thanks guys!
David O'Neil
I thought I needed new brakes, to my pleasant surprise they told me I was okay! First time I haven't just been sold a part, they actually were upfront with my brakes being sufficient still. Got an inspection as well, I will definitely be back when my brakes are ready for replacement. Thanks for the honesty
Kristen Schleier
Very fast, friendly, and professional service!
Caroline Werlang
Advance Tire Company is an excellent shop with an awesome staff. Rick does his best to make sure you have a great experience. He's super friendly and treats everyone like an old friend, even those he's never met. Highly recommend
Phil Jorgensen
Love these guys. Nice. Honest. Fast.
John Buten
If you love the big tire chains I'm not going to convince you otherwise.... If you like to support small businesses, and like dealing directly with the owner - who goes out of his way to make sure you keep coming back.....this is your kind of place. Tires, inspection stickers, oil changes, shocks, muffler, A/C and a radiator replacement are some of the things I have had serviced there over the years.
Jonathan Goose
They're the best!
Julia Cooper
Really appreciate the service at this shop, glad to have found a great place to take my car in Cambridge. Came in with two flat tires in two days, these guys got me in right away and out quickly. The whole shop is friendly and super helpful!
Andrew Kroetsch
Wishing I could leave a 10 star review right now. I have NO words for my incredible experience at this shop. Rick was beyond helpful and quick with helping me get my wrangler's tire plugged and fixed. His generosity for the public is unmeasurable. While at his shop, an elderly woman was confused outside and seemed to be lost. He welcomed her into his shop, provided her with water, a mask, and reassured her that he would help her. I cannot say enough about this man and the shop in general. Wishing I could leave a 10 star review for professionalism and overall genuineness. I've now found my shop for life. Acts of kindness like these are hard to find these days, thank you Rick for your professionalism with my vehicle, but MOST importantly for your pure heart.
Alyssa Allen
Very pleasant and kind staff, which is a huge plus for me. Quick and thorough service in getting my vehicle inspection done. Definitely a cut above compared to other auto places I've been to!
Dana K
A+ experience! Rick was phenomenal and super accommodating. He was very knowledge and professional from the moment I first called to make an appointment for new tires. I ended up being an hour and a half late to my appointment and they still fit me in. The quoted time was accurate even after I got an additional service that wasn't planned. The indoor waiting area is very clean, has free wifi and coffee. I was able to get work done while waiting which was a plus. It's so hard to find nice shops in the Boston area. I will definitely be bringing my car here for all future needs. Thank you, Rick!
Joana Ames
$35 for an inspection. It was super quick and they even filled up a tire that had low tire pressure for me. Awesome service!
Sophie Forest
Second time going to Rick and second time that I wish I could give 6 or 7 stars. Had a bent rim, called to see if they could fix it, same day drop off and repair, quality work done quickly. Tough to beat! On top of all that, don't think there is a friendlier or more professional group of guys working on cars in the area.
Joey Freshwater
What earns 5 stars for me is not just the outstanding customer service. It's how they handle problems. They had me bring in my truck that day. They diagnosed and took care of it. Very impressed.
Tom
A few months ago, I bought a car on Craigslist that unfortunately came with a boatload of problems even after supposedly careful research. Following this purchase, Advance has helped me navigate all of these issues so smoothly and they have been so understanding and generous given my financial circumstances. Even when my car broke down in the middle of the road, they gladly accepted my car without much warning. My car is now running smoothly, thank goodness. Highly recommend!
Mackenzie Moore
Excellent work, reasonable prices. I mostly go here for inspections, but the one big job they did was FANTASTIC. They didn't mind that I wanted to do some of the work on my own to save money, so I signed off on that. It seems like they know all the customers, which may be true. But they were like this with me too! Friendly, competent, SOLID.
Robin Lindsay
This is the best place to take my car if it is broken or in need of repair. Hank, Rick, and the team at Advance Tire are the bomb! Love you guys. Thank you for always treating me well and getting me back on the road quickly. I am a relatively new driver and have already hit my share of potholes around Boston. I will continue to be a customer and will recommend this place to everyone I know. I will also share how amazing the team is. The pricing and customer service can't be beat. Don't waste time looking around for other garages, this is the only place to go. Than ks Hank! :)
ethan kaplan
I've found it *so* hard to find a service center that is reputable and takes care of their customers - these guys do both. Very welcoming, great staff, clear pricing, and (importantly) great work. I feel like I've found a gold mine, and I'll definitely be back.
Ian Coveny
Very good service, great people!!!
Nik Rozhkov
Reasonable prices and they don't cheat you
George Shaw
Went in on Christmas Eve day for a simple leaky tire. They took me in right away and were friendly and professional. Great service and I'm back on the road!
Ronald Amoling
Been going here for years and they have always offered great service, really flexible hours, and honest advice about car issues.
Maureen Berry
Great service, I'd recommend them
Ricardo Diaz Riadi
Always friendly, helpful with good quality and excellent work, this place was recommended to me by Good News Garage. They haven't disappointed and like Good News, they don't use scare tactics or talk down to women.
Sara Dell
This place rocks. It is so rare to find an honest auto repair place. I have been coming here for many years and is now the first place I go for my and my wife's car. This place is a gem.
Craig Adams
Today was my first visit. They're quick, efficient, and polite. The price was reasonable as well. What's not to love? Next time my car needs anything, I know where to go.
Robert Humphreville
HANDS DOWN THE BEST AROUND. Finding a car repair shop you can trust is not easy. These guys check all the boxes: super knowledgeable, skilled, accommodating, honest, and most important, they care. If you're looking for a new repair shop, look no further. If you already have one, switch.
Avi Meyers
Great, quick service. Friendly staff. A little pricey. Didn't try to sell me anything I didn't need. Good place.
Thomas Lockton
Excellent mechanic service - great customer service from the front desk. Never gave me a hard time. The prices are reasonable, not the most expensive, and not the cheapest. Its fair work for fair pay.
Ben T
I can't thank the Advance Tire teamI have been a long standing customer for many years and they continue to demonstrate superior customer service and superior service for my vehicle. I recently came out of the mall to find my 2015 Honda Pilot dead as a door nail and felt that I did not leave any lights on or anything to draw the battery down. Immediately, I called Advance Tire and asked for help. Rick, and his team had me try different scenarios to get my vehicle started to no avail. He asked if I was able to get a jump and to bring it in. I called AAA and had my car jumped and took it directly over to Advance Tire. The initial diagnosis over the phone was it could be the battery, but with the sound it was making when trying to start an alternator could be the culprit. As soon as I arrived the tech took my keys and started the diagnosis. It was determined that the alternator was no good and need to be replaced. It's now 3:30 in the Afternoon and the thought of not being able to get home was concerning. Rick made a few calls in between handling a constant flow of customers to find an alternator for my vehicle!! The rest of my experience was nothing but outstanding and will continue to have the Advance Tire team handle all of my automotive needs from tires to any repairs. Thank you everyone and you guys are the best!
Clifford Clark
Went here for my annual inspection, and these guys were friendly and efficient.
Tim Noetzel
I have never been to an auto care place where the staff is as warm and welcoming as the one's at Advance are. They are always very professional and I have been extremely satisfied with the service they have provided.
Jeneile Egbert
Really fast and extremly good people and service Rick and Sam are the man plus their stuff any car need I will go again for sure
Ricardo Ayala
I suffered a flat early morning from a rental which I was told the tire pressure sensor was malfunctioning: they popped and Enterprise never sent road side assistance! These guys sold me two new tires! Still waiting to be reimbursed!
Marcus John
Advance tire was great helping me, a car novice, navigate aligning, balancing, and rotating my tires. They were patient in explaining the needs of my car, and charged a very fair price. I plan on returning to them if I need a new set of tires, or any other car tune ups.
Jillian Rix
Honest guys.
Tara Dendy
Service was great! Clean work .Management and staff always looks out to make sure that you are satisfied with service.
Ernest Watson
Friendly customer service. Highly recommend.
John Cornelio
I've had really nice experiences here. Mostly inspections but also a muffler replacement. Whenever I am waiting for the inspection, I hear the conversations they are having with people on the phone, and they really take the time to walk through whatever the problem is. The shop is super convenient for me and has a kind and honest feel to it - doesn't get much better.
Carly Campbell
Advance Tire Company was highly recommended to me by some friends when I moved here from another state. I brought my car in because a previous mechanic had recommended an expensive repair before I moved. Rick checked out my car and found nothing wrong, and didn't charge me a dime. That honesty and generosity earned him a lifelong customer!
Morgan Aster
This place is the best I have ever dealt with. Rick, Hank and the staff are competent and awesome to deal with. They made the buying experience so easy and pleasant for me, a young woman, who has no idea what I need when it comes to car maintenance or repair. I don't understand how you could go anyplace else. It's Advance Tire or nothing for me!
Jaye Kaplan
Friendly, fast and reasonably priced on my first-time recent visit to remove a nail in one tire and have them all rotated. They lived up to their fine reputation. I've worked nearby, too, throughout the cybertech/biotech transform of the Kendall area and I view them as sort of a venerable pillar in the neighborhood worthy of respect. (I was not there to buy tires or to get a more complicated repair, so I have no basis to rate those.)
Paul A
This is my local tire repair place. They're always quick and don't seem to overcharge. I came in recently with a your problem and it turns out I hit a profile and the tire had to be put on. No appointment but 30 minutes later I was done.
Jonathan Godbout
Fast, friendly, good service, trustworthy
Emilio Verde
Quick service! Super nice guys
Jarrod Thomisee
They are very nice people to talk to and they listen to your problem with the vehicle.
walter lewis
I've been going to this mechanic for almost five years now and there's no shop I've trusted more! They are extremely helpful in explaining everything that's happening with your car and never force you or pressure you into making a decision based on money, you really feel that their recommendations are coming from a friend who is looking out for you. I live in Lynn and happily make my trip out of the way to have my car worked on in this shop!
Romina Duarte
I was a 5 hour drive from home when my car started making a horrible noise. Rick got me in right away and thankfully it was only a heat shield. They fixed it right away and I was on my way. Amazing customer service and I highly recommend them!!!
Annie gauthier
Great place to get work done on the car - responsive, friendly, and fast
Jonathan How
I got new tires from this place last fall and they told me about their free tire rotation policy after a certain mileage. So I finally went in today for my complimentary tire rotation. These guys are so friendly, efficient and knowledgeable. I highly recommend them.
Tamara Ouspenskaia
Great customer service, more comfortable waiting area than most places, and quick for inspection stickers
Sara Malone
Great service and very professional staff. They have been taking care of my vehicle for years and I don't have any complaints.
Micaurys Guzman
Great service in and out great guys and reasonable price
Eamon Donovan
Convenient location to Kendall Square. I went there for a state inspection sticker. Very quick and friendly service!
Timothy Straub (Tim)
Always helpful and friendly, were very honest about what my old car needed vs. what it was worth. Their labor rates are higher but their location is perfect if you work in Kendall.
Seth
Excellent work! Prices are fair and the people are always friendly!
Marina Colonas
Rick was extremely friendly and helpful! They fixed my tire valve TPMS and a hole in the tire in just 30 minutes! They even were looking out for the parking authorities so I dodged getting a ticket.
Sanjay Talluri
I stopped by for inspection, which was quick and painless.
Pratip Banerji
great place to work.
Elias Romero
Customer service is always above and beyond courteous, and these guys have always delivered quality work, while being completely straight with me. This stuff is hard to come by these days. Highly recommended
Michael Woods
kind service!
Sungjin Kim
I have only had a great experience here. The only negative thing I can say is having to drive through the annoying roads of cambridge to get there haha!
Isaiah Bollinger
great service, very friendly, in and out within 15 mins
Mick Liu
Polite. Straight forward. Helpful. Brought my truck in for 4 new tires and an oil change, went to breakfast, picked up my truck. Perfect morning. I will be returning for future work.
Alex Pace
Great people
Shirlee Walker
Got 4 tires and wheels for my Rav4. The owner did a good job in finding the correct tire size and rim shape (In particular checking for the correct width and offset) and special ordered the brand of tires I wanted. Pricing is a bit more expensive than ordering Tires online. This is Okay because it comes with awesome customer service! Tire changes are free forever for customer who purchase tires and wheels at the store and as I mentioned before, excellent knowledge of the job. I am 100% satisfied of a very premium experience.
Samuel PAPIN
Amazing staff! I got a flat tire and had my car towed here.... only took 15 minutes to get me a new tire and at a good price. I'll never go anywhere else.
Heather Tudor
Very nice and welcoming staff
Kate Finkelston
These guys helped me out a lot when the wiring started to go in my car. Always friendly.
Bob Keeley
Good quick service at a good price. Thanks!
Cosme Silva
Wow! I could not believe how easy and fast my experience was. Five stars and friendly too!
Regina F
Great group of guys. My wheels were stolen and they came out to my car with extra tires so I could drive it to their shop.
David Alfonso
It is extremely hard to find the thorough and professional service like that of Advance Tire Company. I came here to get my all season tires mounted and balanced in place of the summer tires on the car, and my expectations were far exceeded. Rick, who took care of me up front, was friendly and very accommodating to my perfectionist tendencies when it comes to my car. The technician was equally receptive, and consulted me on my preferences multiple times to make sure I would be 100% satisfied. The facility is clean, organized, and waiting room friendly. I would certainly return again if needed.
Ben Hoenig
I got my car inspected here. It failed the first time, but the second try had no charge and it passed after I fixed the two things they required (tires and headlight). Inspection was $35. They're very friendly and communicate well.
Stephen Baillargeon
I rarely write reviews, but I wanted to thank the gentlemen that work at this company. I drove from Philadelphia PA to Boston MA on Saturday (6/24), and was ready to make my return trip home at (9:00 AM on 6/26). When the valet at the Hilton Boston Downtown/Faneuil Hall brought me my car, I noticed the left rear tire was showing only a PSI reading of 22, while the day before it showed a PSI of 35. I checked the tire and noticed what looked like a nail or screw in it. I asked the front desk if they could recommend any tire repair places, and the one they recommended was a pretty decent ride away. I Googled Tire Repair places, and Advance Tire Company came up. My wife called them and explained our situation, they said bring your car right in and we will work on it immediately. I took the short drive from Boston to Cambridge, and true to their word, when I arrived they worked on my car immediately. The guys that work at this company were awesome. They were friendly, honest, efficient, and did everything to get me back on the road with the least amount of downtime. I checked a few other places, and none of them were willing to take me without an appointment. These guys were absolutely great! If I lived close enough, I would use them for every type of automotive service they could provide. I can't thank them enough. They turned a bad situation into a pleasure, not that having a nail in your tire before you drive 320 miles is a pleasure, but they made it as painless as possible. Gentlemen, I only wish I could return you the favor! Thanks for doing an outstanding job, and providing outstanding service.
Frank DiGiandomenico
This is by far the best tire shop I have ever come across. The entire team is so courteous and eager to help that I can't say enough about them. On top of which they are lightning fast and I mean I brought my car in at 5PM and was out the door by 5:11PM. The price was spot on and they even had the weird tire my car takes. If you need a tire in the Kendall Square area or in Cambridge definitely check these guys out you will be very glad you did.
C Martel
Great and fast service, had all my four worn out tires replaced. And coming back for alignment.
Zin Ch
Extremely courteous and professional. Fast service.
Joshua Kubiak
Knowledgeable and professional. Great for small jobs!
A
Excellent, quick service. Fair price. Lots of restaurants/bars to hang out at while your car is being attended to.
Eliott Levine
Stopped in before work with a slow leak in a tire. They had the tire replaced and me on my way in less than 30 minutes. Reasonable price too.
Andy B
I've been going to Rick at Advanced Tire for years. I started to take my company cars there when I worked in Cambridge and always found them to be friendly, accommodating and the work top notch. When I changed jobs, I still brought my cars into them and now use them to handle my personal vehicles. Rick is super, very knowledgable and will bend over backwards to help. His crew is great and know their stuff. Some reviewers think you should shop around for a better price. I've been to the "other places" and have returned to Advanced because, in the long run, you get what you pay for and Advance stands the test of time with good service, quality products and the fact that they want you as a long-term customer. I guess that's why they've been around for so long.
Kurt Steele
Amazing service and extremely nice guys. Was in a desperate situation to make it to a wedding when I noticed my tire had a bubble in it. They had the tire delivered and fixed within hours and all for a very fair price. Will definitely be back for any future tire repairs.
Jared Bramhall
Very helpful, great service, fast and honest!!!!
Cathy Dussik
Fast, confident, convenient: I discovered a screw in my tire on arriving at work in Kendall Square. When I showed the staff a photo of the damage they were very accommodating and reassuring. I brought the car to them right away, a few minutes after the store opened. within an hour I had my car back with a patch in the tire. that was fast. the convenience of their location helped me and the confidence they showed in being able to service this issue right away was outstanding.
Orn Almarsson
Fantastic, excellent service. I got a flat tire (that couldn't be patched) just as I was leaving for a road trip out of town around the corner from this place. I brought my car in, and initially they thought they wouldn't be able to help me because the tire I needed wasn't in stock. After calling several dealerships in the area and finding out that I would more likely than not have to cancel the trip because no one could fix the tire until after the holiday weekend, the staff bent over backwards to find a way to fix it. They were fast, efficient, knowledgeable, and extremely kind. Exactly the type of place I will be bringing my business back to repeatedly and recommending to everyone I know in the Boston/Cambridge/Somerville area.
Alissa Link Cilfone
Friendly great service
josh heiber
Hank and his co-owner run a tight ship. Mechanic staff was accommodating and were able to fit me in despite late notice. They did not try up-sell me with unnecessary maintenance and provided me with detailed, insightful advice on how to deal with my fledgling jalopy. I will indeed be returning.
Parker Happ
Amazing guys, very knowledgeable and friendly. A tad bit more pricy than other places, but well worth it for the service provided.
Stout Shako
I came in a few days ago with a tire issue that I needed examined. It was in the morning and traffic was a nightmare, as it normally is in Boston. As I pulled in close to Advance Tire Company, an employee stopped what he was doing, and helped direct me into a spot to park that saved me from the aggressive drivers of New England, which turned what would usually be a stressful experience into something painless. I got out, and explained my issue. I found it really easy to talk to him because he was actually listening, and after giving some feedback he introduced me to the owner for me to get more details. I went into the main office, which I know sounds weird, but it was clean, organized, and inviting as a doctor's waiting room. The owner give me details on the issue with the tires, and let me know the options. Not once did he pressure me with tire prices, he only gave me information on what was best for me. Even after we discussed that, we ended up just chatting. I have to say how impressed I am with how their operation as a whole is ran. I learned they are family owned, obviously passionate, and incredibly personable. I can't recommend enough, because I felt respected and taken care of.
Know No Truth
Great staff ,
Thupten Gyaltsen
Rick and Hank are great. This is the Best shop around. Tires or Auto repair . Waiting room is nice with AC
Ben Moore
Exquisite....
M Leona ?Leona? Bennett
Excellent place; I can't speak to the negative experiences of other folks, but they treated me well and with respect, did a great job... maybe a little pricey but very convenient for me. I'll definitely be going there again!
Matthew Laurence
Great local family owned business. Owner was friendly and honest. I have several tires mounted and balanced and the pricing was normal and they had me in and finished within 20 minutes. I can say nothing for the automotive side but the tire shop was great!
Garrett Dunne
Great service, great staff. Been coming for years and never an issue. Highly recommended!
Ben Miller
These guys are the greatest! Very Friendly, very very helpful, understanding, great at explaining things. You go in there with a problem with your car and of course you're all stressed out about whatever the problem is. Now here's the great thing... they make you feel ok about the problem, you feel that they are going to fix it, that they are going to take care of you, the price will be fair & the job will get done right. Then the best thing happens, they take care of it, job done right, price fair. Great organization, great business, great people, knowledgeable and fair. And... real cream for the coffee, not the powdered stuff.
Keith Burns
Highly recommend this tire company... They treated me very fairly in a bad situation... Unlike other local tire dealers which would be named Monroe tire stay away from warning!!
Andrew Lachance
This is an excellent place to get tires done. They have super-friendly service and make you feel very welcome. When I went in to get my tires checked out they brought me out to show my what was wrong with them and gave me options on how I could fix it. I never felt pressured at any time and I really trust these guys.
Phil Hardegen
Honest!
Ryan Meehan
A small company but carrying many brands giving customers the best of service really quickly. Prices are basically the same as the giants like Costco but you are not treated like cattle and when you have a problem, it is not automatically your fault and there is some "company policy" that makes it that they can't help you without charging you more money. These are great people who will be there the next time you go in and will help you, not sell you. Buy local!
Jonathan Haar
Great experience! I worked with Rick, the general manager there, and he was extremely helpful without being at all pushy. Clearly a guy that really cares about his small business, and is willing to help his customers out. Even in the unfortunate situation of having to buy expensive new tires, he and Advance Tire were really friendly and helped me out a what could have been a bad situation. Thanks Advance Tire!
Logan Campbell
I keep coming back here, because they are honest, fair and highly competent. They easily solved the problem of my slowly leaky tire (rust on the inside of the wheel well), fixed my brakes last minute (staying late on a Saturday and replacing the caliper again for free when it turned out to have a tiny fault a few weeks later), and are now fixing my air conditioning. Each time they have been up front about the problem and flexible about my timing to repair it. Plus, it's a family owned business and they have always been friendly and welcoming.
S Newell
Rick the manager is very knowledgeable and helpful and great to work with. He got me in and out of the shop very quickly with a fair price.
Matthias Siebler
Needed a flat changed out after it occurred on my ride into work...wanted to avoid the big chains so I stopped into Advance Tire Co. They took me in and had me in and out the door in about 15 mins, great personal service, no big chain gimmicks, trusted service.
Erik Francis
They were very friendly, helpful, and customer focused. I was impressed with how they handled me and offered me multiple possibilities. However, as I was looking for advice about my steering wheel shaking at high speeds (thinking an alignment or tire balance) they took a look at my tires and said I should replace all 4 tires. I had just bought the car used, and trusted their word, but wanted to shop around for different tires than they were offering. I drove to Concord to visit my brother and had the car looked at. The Town Fair Tire in Concord told me that a tire balance, alignment, and the replacement of a single tire would suffice. I am a little bitter towards Advance Tired Company for trying to oversell me. Although my tires are all a bit worn, replacing all 4 was not necessary. It would have been nice if they gave me both options. But overall, their service was polite and friendly, they didn't push their business too much, and I enjoyed dealing with them aside from the oversell.
Brendan McKenna
I got a nail in a tire and needed a quick fix. These people are truly skilled, detail oriented fast, friendly and have good prices! Some places will put a plug in a tire when it has a nail; this causes the tread to separate eventually and the tire will fail. Advance Tire Company tested it in a water tub, unmounted the tire, patched it from the inside, re-mounted and re-balanced it in less then 30 minutes and for the price that other places charge just to plug a tire! It was truly a pleasure finding them; I will bring my car there for service in the future.
Chris Gleba
Quickly needed new tires one Saturday afternoon. The guys working the desk were very nice and straightforward. Tires were changed in about 20-30 min. Would definitely recommend future business.
Valmeek Kudesia
Needed the oil changed on my car, but my hood release was broken, they agreed to take a look at it. Left my car there and they found that they couldn't get the hood to open (not the kind of auto work they do there). Here is where, for me, the surprise came. Went back to get the car, they didn't charge me a penny for the time they spent trying to get it open, referred me to a guy up the street that could do the work. Friendly guys to boot, would definitely recommend.
Zach Stewart
Great tire replacement service at this shop. Came in around 8am and Rick was able to put on a new set of tires and do state inspection the same morning! He also talked through the different tire options they provided, and clearly laid out the pricing for the options before the service was done.
Sean
I never thought inspections and auto work could be so successful, satisfying, and yes, even enjoyable. Rick, Nate and the Advance crew treat their clients like family and they do great work. Always a pleasure doing business with them. My 10 year old car feels the same way. Thank you Advance team!
debi dunkless
Love these folks, they're unfailingly helpful, kind, respectful, and reasonably priced.
Ashley Brown
Great service and the employees were incredibly kind and helpful!! Would recommend to anyone
Anna McMinn
Rick fit me in when I had a flat tire within 15 minutes of me calling. He was kind, courteous, and even though he could've charged me whatever he wanted, his pricing was fair.
Balaji Jothishankar
They could not be more accommodating and kind! They go above and beyond!
Hope Shepard
They did me a solid when I had a huge gash in my tire. The owner and the folks who work there are very nice folks. Go to Advance!
Nancy Kates
Super quick and great staff
Waqar Ali
So impressed with not only the service but also the empathy from the guys at Advance Tire Company. My family was all loaded up for a road trip that we needed to embark on only hours from when we got an irreparable flat tire. Despite a completely full docket, they squeezed us into their schedule and got us all set up to hit the road with no delay. A+++ for convenience
Ross Federman
Run by the absolute nicest people! I had a wonderful experience here, I called same day to get a tire rotation and oil change and they were able to accommodate. They were amazing and finished way ahead of anticipated wait time. Everyone I talked with or dealt with was just so kind. I would highly recommend!
Gabrielle K.
Professional, quick to respond, and helpful communications. After a stressful long experience getting towed for a flat tire to here when closed at night, it was so refreshing in the morning to communicate with a couple helpful people including the owner Rick. They got not just my flat but other tires and a sensor fixed up within a few hours. The 5% military discount was appreciated too!
Amy Witt
Great service, came as a walk in and they patched tire within 30 minutes. Reasonable price.
David Toniatti
They quickly and conveniently took care of my Audi. Staff is very friendly as well!
Eric Waters
Got the MA inspection done here. They were friendly and efficient!
Karen Lostritto
Great place! They took care of my while I was in college. Very affordable and quick every time!
Aliyah Collins
If you need mechanics you can trust, go here! They saved me today, for 1/3 the price of other quotes I got.
Kelley Mowers
Awesome experience. Had a nail in my tire in a weird place. They were able to plug it. Service was very polite, transparent and very fast. Would highly recommend.
Sam Cooney
Was very pleased with the service I received at Advance tires in Boston. Highly recommend
Lorna Duranti
Advance Tire is fantastic. My son got a flat tire coming off the Mass Pike exit in Cambridge and we towed the car a couple of miles to Advance Tire. They took the car right in and quickly assessed the situation and got us back on the road for a very fair price. Worked directly with the owner Rick, who was super helpful and friendly. It's been quite a while since I've experienced this high level of customer service. 6 out of 5 stars overall. We'll be back here for our next tire service.
David Schuler
Always a great experience here. Staff is very friendly and communicate in a honest and pressure free way about the options for my car.
Kristopher Fitzgerald
Needed a tire for company van pretty common a transit. Got right in after 3 jobs were completed. Got it mounted, balanced placed on . For fair price great service and offered to check other tires for issues for free
Josh Raposo
I went there for a state safety inspections they have walk in. They were super fast , efficient. Great service. Hard to find a spot to park your car around the location due to the central spot at Kendall
Andrea Carenini
Advance Tire is incredible - honest, super friendly, fair prices. I started coming when I worked close by, now I drive 20 minutes to come in because I know I will be treated the right way. Rick and the team are fantastic. I have used Advance Tire for tire, breaks and general engine issues.
C Adams
Everyone at this shop is so welcoming and helpful. They recognize you when you come back and are always fair in their prices and recommendations!
Brynne Nagy
Amazing customer service.
Kavita Venkataramani
The guys are super nice, sweet, and funny! They were so helpful and nice when it came to my tires. My tire had a nail in it and they were able to fix it in a timely manner. It wasn't too expensive either.
Karli Tumbleson
The owner was so kind and he helped me quickly with flat tire. Price is not too low and not too high, it's just right. I could wait with coffee at warm place. I strongly recommend this shop:)
Chieko Oka
Highly recommend! These guys are super nice and excellent at what they do. I came in after not actually getting help at another place. They got me in and out in about 40 minutes for a tire patch. I will be going back.
Sarah Hlubik
Enjoy the free coffee and let's these guys work!
Boston Rich
Rick is the nicest guy. They worked fast. Honestly they made my week.
Diana C
The friendliest car repair place I've ever been to.
Kate Sutcliffe
I am 70yrs old and I, and all my family go to Advance Tire, we buy all are tires there, and now all our inspection stickers. Rick is a fantastic person to work with. Honest people. They go out of there way to please.
George Thomas
Came here after switching my registration from out of state. The mechanic who completed the state inspection for my jeep also mounted my front license plate without any prompting at all. I'm sure it took very little time, but sir, if you're reading this, you have no idea how much you blessed me with a few extra moments. I have arthritis in both hands and reduced fine motor control in my fingers. I was dreading struggling through the installation and being sore afterward, so I left everything in the passenger seat to take care of later. When I realized he installed it for me, it made my day - perhaps my month! I wish I had noticed before I drove off so I could have thanked him.
Liz Solera
I come here for all routine maintenance. Flat tire? These are your guys. Oil/filter change? Same. I've been here for major routine service as well, never had a bad experience. Since I bought a replacement set of tires they do free rotations for life. Everyone's always polite, even when I lose track of the tire lock adapter and they have to wait a bit while I frantically dig it out of the trunk.
Joseph Brassard
Had a great experience had my car in there this morning for tires. The Owner Rick And his crew are very knowledgeable and professional. They explain everything in a matter that I could understand like I said I had a great experience I would recommend them to anybody.
Jack Schievink
Came here after switching my registration from out of state. The mechanic who completed the state inspection for my jeep also mounted my front license plate without any prompting at all. I'm sure it took very little time, but sir, if you're reading this, you have no idea how much you blessed me with a few extra moments. I have arthritis in both hands and reduced fine motor control in my fingers. I was dreading struggling through the installation and being sore afterward, so I left everything in the passenger seat to take care of later. When I realized he installed it for me, it made my day - perhaps my month! I wish I had noticed before I drove off so I could have thanked him.
Liz Solera
I come here for all routine maintenance. Flat tire? These are your guys. Oil/filter change? Same. I've been here for major routine service as well, never had a bad experience. Since I bought a replacement set of tires they do free rotations for life. Everyone's always polite, even when I lose track of the tire lock adapter and they have to wait a bit while I frantically dig it out of the trunk.
Joseph Brassard
Had a great experience, had my car in there this morning for tires. The Owner Rick And his crew are very knowledgeable and professional. They explained everything in a matter that I could understand, like I said I had a great experience. I would recommend them to anybody.
Jack Schievink
Rick and his team at Advance Tire are wonderful to work with. They are always able to take the time and walk you through any questions and explain the whole process of repairs and work. They even steered us away from unnecessary repairs that the dealership was trying to press on us. Please go right to Advance Tire and get them to evaluate your car needs - you will get great service and communication, a quick turnaround, and, most importantly, great pricing and peace of mind. Advance Tire is a gem!
Michael Piekny
Got my state inspection done here. Quick and friendly service!
Nick
Good, trustworthy company. Had four tires changed with them. Not the cheapest but competitive pricing.
Guido Warnecke
Needed new tires after a blowout on the highway. Hank fit me in the same day and within 20 minutes, I had new tires at a reasonable price. Everyone I spoke to was incredibly kind and helpful. I will absolutely bring my business back and highly recommend!
Katherine Brown
Don't let the name fool you. While they are great with tires, they are champions at everything else. Rick and the team provide unmatched customer service, transparency, urgency, and communication. Now twice I have called in with car issues that needed urgent attention and the team was able to resolve each quickly and without delay. They will now be my first call on everything with my car.
David Stauffer
Rick and his team are fantastic. I came to Advance Tire for a battery replacement and they made the simple experience such a pleasant one. At a recent oil change at my dealership, they offered some suspect recommendations for service. I got a second opinion from Rick's team before acting and I'm so glad I did. I will be coming here for any future oil change, rotation or service needs. I recommend Advance Tire to local friends and family now, as well.
Megan Madison
The professionalism and courtesy is unmatched there!
John Pratt
Fast, accurate and courteous.
David Cohen (SpeedSkaterBoston)
Always feel like I am in competent hands. Rick the general manager is always available for quick service and advice.
Priyank Jain
Friendly place with good tire prices and service. It's the only place I buy tires from anymore. Waiting for your car at the café right across the street sure beats the usual sitting around in a dingy waiting area at the typical national tire store. They recognize their repeat customers and always comment on their appreciation for returning for new service.
Frank Ca va
I had a chipped rim from hitting a curb and took it to Rick and the gang and they were great. Fortunately it was cosmetic, but he declined to fleece me for a new rim. So I gave him some more business and did the brakes and rotors. It's good to have a trustworthy rim and tire guy.
Jonathan Paras
Great shop! Very professional with excellent communication. They were able to quickly replace two tires on my car when I had a bad puncture. Nice lobby and very polite, friendly staff.
Patrick Moore
Quick and friendly service. When I got a flat on my way to work, I was able to bring it right in and they helped me out right away. Thanks guys!
David O'Neil
I thought I needed new brakes, to my pleasant surprise they told me I was okay! First time I haven't just been sold a part, they actually were upfront with my brakes being sufficient still. Got an inspection as well, I will definitely be back when my brakes are ready for replacement. Thanks for the honesty.
Kristen Schleier
Very fast, friendly, and professional service!
Caroline Werlang
Advance Tire Company is an excellent shop with an awesome staff. Rick does his best to make sure you have a great experience. He's super friendly and treats everyone like an old friend, even those he's never met. Highly recommend.
Phil Jorgensen
Love these guys. Nice. Honest. Fast.
John Buten
If you love the big tire chains I'm not going to convince you otherwise.... If you like to support small businesses, and like dealing directly with the owner - who goes out of his way to make sure you keep coming back.....this is your kind of place. Tires, inspection stickers, oil changes, shocks, muffler, A/C and a radiator replacement are some of the things I have had serviced there over the years.
Jonathan Goose
They're the best!
Julia Cooper
Really appreciate the service at this shop, glad to have found a great place to take my car in Cambridge. Came in with two flat tires in two days, these guys got me in right away and out quickly. The whole shop is friendly and super helpful!
Andrew Kroetsch
Wishing I could leave a 10 star review right now. I have NO words for my incredible experience at this shop. Rick was beyond helpful and quick with helping me get my Wrangler's tire plugged and fixed. His generosity for the public is unmeasurable. While at his shop, an elderly woman was confused outside and seemed to be lost. He welcomed her into his shop, provided her with water, a mask, and reassured her that he would help her. I cannot say enough about this man and the shop in general. Wishing I could leave a 10 star review for professionalism and overall genuineness. I've now found my shop for life. Acts of kindness like these are hard to find these days, thank you Rick for your professionalism with my vehicle, but MOST importantly for your pure heart.
Alyssa Allen
Very pleasant and kind staff, which is a huge plus for me. Quick and thorough service in getting my vehicle inspection done. Definitely a cut above compared to other auto places I've been to!
Dana K
A+ experience! Rick was phenomenal and super accommodating. He was very knowledgeable and professional from the moment I first called to make an appointment for new tires. I ended up being an hour and a half late to my appointment and they still fit me in. The quoted time was accurate even after I got an additional service that wasn't planned. The indoor waiting area is very clean, has free Wi-Fi and coffee. I was able to get work done while waiting which was a plus. It's so hard to find nice shops in the Boston area. I will definitely be bringing my car here for all future needs. Thank you, Rick!
Joana Ames
$35 for an inspection. It was super quick and they even filled up a tire that had low tire pressure for me. Awesome service!
Sophie Forest
Second time going to Rick and second time that I wish I could give 6 or 7 stars. Had a bent rim, called to see if they could fix it, same day drop off and repair, quality work done quickly. Tough to beat! On top of all that, don't think there is a friendlier or more professional group of guys working on cars in the area.
Joey Freshwater
What earns 5 stars for me is not just the outstanding customer service. It's how they handle problems. They had me bring in my truck that day. They diagnosed and took care of it. Very impressed.
Hridayesh
A few months ago, I bought a car on Craigslist that unfortunately came with a boatload of problems even after supposedly careful research. Following this purchase, Advance has helped me navigate all of these issues so smoothly and they have been so understanding and generous given my financial circumstances. Even when my car broke down in the middle of the road, they gladly accepted my car without much warning. My car is now running smoothly, thank goodness. Highly recommend!
Mackenzie Moore
Excellent work, reasonable prices. I mostly go here for inspections, but the one big job they did was FANTASTIC. They didn't mind that I wanted to do some of the work on my own to save money, so I signed off on that. It seems like they know all the customers, which may be true. But they were like this with me too! Friendly, competent, SOLID.
Robin Lindsay
This is the best place to take my car if it is broken or in need of repair. Hank, Rick, and the team at Advance Tire are the bomb! Love you guys. Thank you for always treating me well and getting me back on the road quickly. I am a relatively new driver and have already hit my share of potholes around Boston. I will continue to be a customer and will recommend this place to everyone I know. I will also share how amazing the team is. The pricing and customer service can't be beat. Don't waste time looking around for other garages, this is the only place to go. Thanks Hank! :)
Ethan Kaplan
I've found it *so* hard to find a service center that is reputable and takes care of their customers - these guys do both. Very welcoming, great staff, clear pricing, and (importantly) great work. I feel like I've found a gold mine, and I'll definitely be back.
Ian Coveny
Very good service, great people!!!
Nik Rozhkov
Reasonable prices and they don't cheat you.
George Shaw
Went in on Christmas Eve day for a simple leaky tire. They took me in right away and were friendly and professional. Great service and I'm back on the road!
Ronald Amoling
Really nice guys, easy to work with, great experience.
William Arcand
This is the best place to take my car if it is broken or in need of repair. Hank, Rick, and the team at Advance Tire are the bomb! Love you guys. Thank you for always treating me well and getting me back on the road quickly. I am a relatively new driver and have already hit my share of potholes around Boston. I will continue to be a customer and can't recommend this place enough to everyone I know. The pricing and customer service can't be beat. Don't waste time looking around for other garages, this is the only place to go.
Ethan K.
This place rocks. It is so rare to find an honest auto repair place. I have been coming here for many years and is now the first place I go for my and my wife's car. This place is a gem.
Craig A.
Excellent mechanic service - great customer service from the front desk. Never gave me a hard time. The prices are reasonable, not the most expensive, and not the cheapest. Its fair work for fair pay.
Ben T.
Good, trustworthy company. Had four tires changed with them. Not the cheapest but competitive pricing.
Guido W.
HANDS DOWN THE BEST AROUND. Finding a car repair shop you can trust is not easy. These guys check all the boxes: super knowledgeable, skilled, accommodating, honest, and most important, they care. If you're looking for a new repair shop, look no further. If you already have one, switch.
Avi M.
Been going here for years and they have always offered great service, really flexible hours, and honest advice about car issues.
Maureen K.
Always friendly, helpful with good quality and excellent work, this place was recommended to me by Good News Garage. They haven't disappointed and like Good News, they don't use scare tactics or talk down to women.
Sara D.
I have never been to an auto care place where the staff is as warm and welcoming as the one's at Advance are. They are always very professional and I have been extremely satisfied with the service they have provided. Super!!
Bryan V.
Today was my first visit. They're quick, efficient, and polite. The price was reasonable as well. What's not to love? Next time my car needs anything, I know where to go.
Robert H.
Discover More About Reviews and Repair Services At Advance Tire Company in Cambridge
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What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Brought my 2011 Volvo sedan into here for 4 new tires. Nice people here - I am glad I live nearby
Hard to beat a place this friendly and professional. We recently got a car after moving to the area, and we weren't sure where to take it for regular service. As soon as I called to make an appointment, I knew we were going to stick with Advance Tire. They don't rush you off the phone, they answer questions and provide helpful advice. I dropped the car off for an oil-change and headlight-replacement appointment this morning. Just before I dropped it off, I misjudged a turn and jumped a curb, popping the passenger-side bumper out a bit. When I picked the car up -- the crew at Advance finished less than an hour later -- I told them what happened and asked if they might have advice on how I could fix it. The owner came out to my car in the rain and popped it back into place. To be clear, the bumper was entirely my mistake, I just wanted to make sure I had a good idea of what I was getting into before trying to fix it on my own or take it to a body shop. But the folks at Advance insisted on helping out. It's a little thing, but that kind of care goes a long way towards earning trust. We'll definitely be back -- hopefully just for routine maintenance!